So now it getting transfer to the next level of support and hopefully they could figure out the problems.įrom reading here I understand I'm not the only having issues with AT & T service on moble devices. They reseted, tried multiple things, deleting the apps, reinstalling, reseted modem, upgraded to a little higher band width, tried logging in from AT&T tech support site using my information all NO GO! He spent over 3 hrs with AT&T higher end techical support texting back and forth. We verifyied that using my information none of the following apple apps would work using my correct information from AT&T: Showtime Anytime, Watch ABC Family, Watch ABC, or ESPN, but using (Sean) his U300 account info and password with Showtime Anytime and ESPN he was able to log in, with out getting stuck at the Log In screen (Light grey sceen). Had Sean Ford from ATT Tech arrive today and we think norrow it down to my to my account causing the problem for some reason? I been trying to watch Showtime Anytime on all the following devices: Apple TV 3rd generation, Apple iPad Air 2, iPad 2, iPad mini 1, Nexus 7 2nd, mac mini, and Window 7 PC with no luck.ĪTT customer support no help for ~2 days, trying to blame the Showtime Anytime app, my home connection, ect. Cache and cookies have been cleared on all browsers.Īny help that can be provided is greatly appreciated, this is getting frustrating. This issue appears on every browser I have on my PC: IE, Firefox, Chrome, and Safari. The message should only be appearing once I've attempted to use the U-Verse Login page not automatically get kicked back when the Login page does not even appear. Observe the screen once U-Verse is selectedĪs soon as the page starts loading to bring up the U-Verse login it stay white without images or text appearing, and within a second or two reverts to the ShowtimeAnytime page with an error saying Showtime is not on my account. When the window appears on screen, select U-Verse as the providerĤ. Click on the Sign In link in the upper right corner of the screenģ. When selecting a provider other than U-Verse the provider's login page loads fine, it seems to be localized to the U-Verse login page.Ģ. It just goes back to the Showtime Anytime page saying there was an error. When going to the Showtime Anytime login page and selecting Uverse as the provider the uverse login page should appear but does not. I have confirmed that I have the showtime package, and made sure to clean the cookies and cache on all 4 of my browers before trying to go to the ShowtimeAnytime page.
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